Remember me?
Forgot Password?
Not a member?
Your insights -- for improving products -- earn you rewards!
The Whiteboard is an invite only community of professional thought leaders like yourself. This exclusive panel is your chance to give your honest viewpoint and impact the decisions made in your industry. Your feedback is a key factor in helping companies around the world make informed business decisions to improve the products and services you use every day. Apply now!
Tell us about yourself so we can match the most relevant surveys to you.
Not a member yet?
Apply Now
When a survey matches your interests, we alert you via email. You can also visit your Dashboard at any time for available surveys. We will always tell you how long on average it will take and the reward amount you will receive upon completion.
Redeem your points for air miles, hotel points, charitable donations, gift cards, and much more.
Not a member yet?
Apply Now
%%formtagbegin%% %%pageerrormsg%%
%%firstname%% %%lastname%% %%country%% %%states%% %%zipcode%% %%language%%
%%gender%%
%%dateofbirth%%
%%emailaddress%% %%confirmemail%% %%password%% %%confirmpassword%%
%%termsandconditions%%
%%captcha%%
%%submitbutton%%
%%formtagend%%
The Whiteboard was founded by uSamp. uSamp provides online market research panels and SaaS technology to corporations and market research firms around the world to help them gain competitive intelligence through online surveying. By carefully providing answers to market research surveys, our panelists are personally helping to shape the business strategies of executives around the world. Contact Us

Getting Started

How Does it Work?

We know the power of your opinion! By joining our panel and providing your feedback on products and services, you will have the ability to shape future products and services. Once you register on our site and tell us a little bit about yourself, your preferences will be matched to unique survey opportunities. Take as many or as few surveys as you’d like and earn rewards for your input. The more survey opportunities you participate in, the more rewards you earn!

What Can I Earn?

We are proud to offer a diverse reward program to thank you for your time. From magazine subscriptions* to Amazon gift codes**, our program is second to none! Our panel team directly sources some of the most popular electronically-fulfilled rewards including, but not limited to, MP3 downloads, PayPal and over 125 unique merchant gift codes representing top brands around the world. In addition to these rewards, you may also donate your reward to a wide variety of global charity organizations. For our gamers, we have also added virtual gaming gift codes, including Mafia Wars, Farmville and Rixty virtual currency. These virtual gaming currencies are wildly popular within social media sites such as Facebook and other major online gaming properties. The key to our success is a rewards program as diverse as our members!

*Depending on geography, magazine subscriptions may not be available. Magazine subscriptions are set at varying reward levels. At each level a different set of magazines are available to redeem.

**Amazon.com is not a sponsor of this promotion. Amazon, Amazon.com, and the Amazon.com logo are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com Gift Cards ("GCs") may be used only to purchase eligible goods on Amazon.com or its affiliated website Endless.com. GCs cannot be redeemed for purchases of gift certificates or cards, or for items from some third party sellers. GCs cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account. For complete GC terms and conditions, see //www.amazon.com/gc-legal. GCs are issued and © 2010 by ACI Gift Cards, Inc., a Washington company.

Where is My Confirmation e-mail?

A confirmation e-mail is automatically sent to the address you provide upon completion of the registration process. If you don’t receive a confirmation e-mail, please check your spam or junk folder. To avoid future messages from being filtered by your spam folder, please be sure to add thewhiteboard@surveyhelpcenter.com to your list of your approved senders. If you need a new confirmation e-mail sent to you, please login to My Account, verify that you’ve provided the correct address, using the Account tab, and elect to have a new e-mail sent, using the link on the Dashboard tab.

Why have I not received a response from customer support?

We strive to ensure that each query we receive is handled promptly and efficiently. Every email sent to customer support will be responded to within 1-2 business days. Therefore, it is of great importance that you are able to receive our emails and survey invites. Please make sure to safe-list us in the most common email providers.

My Account

My Password does not work.

Click here to retrieve your password. Enter your e-mail address and we will e-mail your password to the address you provide. If you are still unable to login, please contact Customer Service and we will assign a temporary password for your account.

I cannot login.

If you receive an error message and are unable to login to your account, please paste your username and password into the appropriate boxes, as this may be a factor. Also remember your password is Case Sensitive so it needs to be entered exactly as you provided during registration. If you still encounter this issue, please contact customer support.

What is My Account?

We know time is important to our busy panelists, so we’ve created a simple way for you to interact with us, manage your survey activity and profile information and keep track of your earned rewards. Once you receive our confirmation e-mail and click on the link, you will be taken directly to your Survey Dashboard, where you will find quick links to your Rewards and My Account pages. We also provide you with links to other valuable information, including our Privacy Policy, Terms & Conditions and useful Scam Alerts, as your privacy is of the utmost importance to us.

What is the Dashboard?

The Dashboard is a quick way for you to see what survey opportunities are available to you at any time. Just click the “Qualify for a New Survey" button, answer a few quick questions, and based on your responses, we will route you into the most relevant survey available. This approach helps us to match you to the most appropriate survey, which will increase your chances of qualifying to earn rewards. We also provide you with a quick snapshot of the rewards you’ve accumulated and an opportunity to let us get to know you better by filling out our profiles.

What are Profiles?

Profiles are our way of creating the most relevant opportunities for our members. Telling us more about your experience and interests helps us send you surveys that you are more likely to qualify for, thereby increasing your chances of earning rewards. Please take a few minutes to fill out our profiles so you can begin participating in the most rewarding surveys!

How do I update my account information?

To update any of the basic information you provided us at registration, login to My Account and select the Account tab. Once you’ve updated your information, click "Update Account" and we will apply your changes. Keeping your e-mail address up to date allows us to contact you at the most convenient location.

How do I cancel my account?

In the unfortunate event you decide this isn’t for you, you can deactivate your account with us at any time. Log into My Account and you will find unsubscribe information at the bottom of the page. When you unsubscribe, we will instantly remove you from our systems and you will stop receiving communications from us. To reactivate your account, please e-mail your request to Customer Service and we will reinstate your account within 2 business days.

Participation

How long does it take to fill out a survey?

We know your time is valuable, so we aim to keep most surveys between 15-20 minutes. There will be times we offer a shorter survey as well as a longer survey. To help you understand what time commitment is involved, we will always inform you of the expected time it will take to complete each survey up front.

How can I get more survey invitations?

Each survey we send you is tailored to fit your interests and experience. We use the data you provided us when you registered, as well as your Profiles, to send you the most relevant surveys. Completing the Profiles from start to finish will allow us to serve up the most significant amount of pertinent surveys. Please be sure to also check your spam folder and add thewhiteboard@surveyhelpcenter.com to your list of approved senders.

Why are some surveys more difficult than others?

The criteria and content of each survey is determined by the needs of each specific client. As the nature of each survey is different, you will find that the experience is different. For instance, a quick survey to gather feedback on a new product release will be less onerous than a longer survey to review a new product ad. Completing the Profilers will help to ensure you receive surveys that are most enjoyable for you.

Why are my completed surveys not showing up on my account?

Sometimes we need to wait until after a survey has ended to show credit. As long as you have completed a survey, a credit should appear as soon as the survey closes. This can take anywhere up to 4 weeks after you have taken a survey and it has officially closed.

Who can I contact with a general question?

If you have a general question that isn’t addressed by the FAQs, you can contact our Customer Service team by sending an e-mail to thewhiteboard@surveyhelpcenter.com. All inquiries will be responded to within 1-2 business days.

What does it mean when my survey is pending?

In order to ensure the integrity of our community and the quality of the information we give to our clients, we validate the results of each survey. Your survey will have a status of "pending" for a short time while we complete our validation. Upon completion of the validation, your status will change to "earned" and your reward will be credited to your account. This process can take a few days, or a few weeks depending on the nature of the survey.

Are there surveys available outside of the United States?

We will have surveys that require the participation of our international panel members. If you are a member of the international community, you will be invited to applicable surveys as they arrive. We will continuously add more surveys for our international panel members.

What if a survey encounters a technical error?

We strive to ensure the best survey taking experience for our members, however there is always a chance that a technical error may occur. If your survey encounters an error, rest assured that our team will be investigating the issue with a focus on getting our members back up and running as soon as possible.

Payments

When can I cash out my earned rewards?

The status of your rewards is always available to you via the Rewards tab in My Account. We provide you with an “Account Snapshot" that details what you’ve earned, how much you need to cash out and total pending. This is a quick and easy way for you to manage your reward profile.

Do you offer rewards for referring new members?

We currently do not offer a refer-a-friend program; however we may introduce an option in the future. If this option becomes available, we'll be sure to let you know!

How do I cash out?

Once you have reached the minimum threshold required, a "Redemption" button will appear on your Rewards tab. Simply click on the "Redemption" button and you will be able to redeem your rewards. The minimum threshold levels will vary by reward type. All redemptions will be fulfilled within 7-10 business days.

Why was my cashout rejected?

Redemptions may be rejected due to a violation of our terms and conditions. Each member must “maintain and promptly update the information you provide during registration, and any other information you provide to us, so as to keep it accurate, current and complete." No member may create more than one account on our site as well as no surveys may be taken on IP addresses inconsistent with the registration data collected on your geography. Please review our Terms and Conditions on the site for a more detailed explanation of violation parameters!

I am having issues cashing out.

If you are having an issue cashing out, it may be caused by a browser compatibility issue. This can be easily addressed within a few minutes. If you encounter an issue, please contact us at thewhiteboard@surveyhelpcenter.com

The Whiteboard (powered by uSamp) Privacy Policy

The Whiteboard (powered by uSamp) is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our website and services.

The Whiteboard (powered by uSamp) adheres to the principles set forth in the Safe Harbor framework as established by the U.S. Department of Commerce regarding the collection, use, and retention of personally identifiable information provided to The Whiteboard (powered by uSamp) from the United States.

What personally identifiable information does The Whiteboard (powered by uSamp) collect from me?

The Whiteboard (powered by uSamp) collects information in several ways from different parts of our network of websites.

Some personal information is gathered when you register. During registration, The Whiteboard (powered by uSamp) asks for your name, email address, zip code, and household and employment information. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once you register, you are no longer anonymous to The Whiteboard (powered by uSamp) and you can access the various protected areas of the site.

From time to time, we may use tracking mechanisms such as cookies or web beacons to observe your behavior across multiple websites. We share the information we gather with third parties who serve targeted advertisements to you based on your browsing behaviors. These advertisements are served to you on multiple third party websites. If you do not wish to have your activity and browsing behaviors tracked, you may opt out by contacting our customer support team at thewhiteboard@surveyhelpcenter.com or selecting the opt-out button located on the “My Account” page.

Also, if you contact The Whiteboard (powered by uSamp) we may keep a record of that correspondence.

Whenever The Whiteboard (powered by uSamp) collects personal information we make an effort to include a link to this Privacy Policy on that page.

What are cookies and how does The Whiteboard (powered by uSamp) use them?

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. As part of offering and providing customizable and personalized services, The Whiteboard (powered by uSamp) may use cookies to store and sometimes track information about you. Some areas on The Whiteboard (powered by uSamp) where you are prompted to log-in or that are customizable may require that you accept cookies. This avoids you having to enter your login information many times in one day.

Who is collecting information and for what purpose?

The Whiteboard (powered by uSamp) collects valuable information which assists in developing new products and services. When you are on a The Whiteboard (powered by uSamp) site and are asked for personal information, you are sharing that information with The Whiteboard (powered by uSamp) alone, unless it is specifically stated otherwise. If data is being collected and/or maintained by any company other than The Whiteboard (powered by uSamp), you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

Promotions that run on The Whiteboard (powered by uSamp) may be sponsored by companies other than The Whiteboard (powered by uSamp) or may be co-sponsored by The Whiteboard (powered by uSamp) and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared.

Any Sensitive Information (i.e. personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual) will be treated with additional care. If The Whiteboard (powered by uSamp) intends to disclose such information to a third party or use it for a different purpose than originally collected, then you will be expressly asked permission prior to any such disclosure.

Please be aware that The Whiteboard (powered by uSamp) advertisers or websites that have links on our site may collect personally identifiable information about you. The information practices of those websites linked to The Whiteboard (powered by uSamp) are not covered by this privacy statement.

With whom does The Whiteboard (powered by uSamp) share my information?

As a general rule, The Whiteboard (powered by uSamp) will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or User Agreements for each of our products and services for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.

Business Partners & Sponsors: The Whiteboard (powered by uSamp) may disclose your personal information to business partners or sponsors, but this is specifically described to you prior to data collection or prior to transferring the data. If any personal data about you were ever to be shared, we will tell you before we collect or transfer the data.

Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give The Whiteboard (powered by uSamp) permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.

From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, The Whiteboard (powered by uSamp) will (with your permission) share your name and email address with them.

Third Party Data & Data in the Aggregate: Under confidentiality agreements, The Whiteboard (powered by uSamp) may match user information with third party data. Also, The Whiteboard (powered by uSamp) discloses aggregated user statistics (for example, 45% of our users are female) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.

Other: The Whiteboard (powered by uSamp) may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating The Whiteboard (powered by uSamp)'s Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) The Whiteboard (powered by uSamp)'s rights or property, other The Whiteboard (powered by uSamp) users, or anyone else that could be harmed by such activities. The Whiteboard (powered by uSamp) may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

What are my choices regarding collection, use, and distribution of my information?

Only The Whiteboard (powered by uSamp) (or agents working on behalf of The Whiteboard (powered by uSamp) and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those The Whiteboard (powered by uSamp) services that require registration in order to participate.

The Whiteboard (powered by uSamp) does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

What is The Whiteboard (powered by uSamp)'s policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your The Whiteboard (powered by uSamp) Account Information and your public The Whiteboard (powered by uSamp) Profile at any time by using your The Whiteboard (powered by uSamp) ID and password. If you have forgotten your password, please click here.

Your The Whiteboard (powered by uSamp) account can be deleted or deactivated. Please contact thewhiteboard@surveyhelpcenter.com for further instructions about deleting or deactivating your The Whiteboard (powered by uSamp) account.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your The Whiteboard (powered by uSamp) Account Information and The Whiteboard (powered by uSamp) Profile are password-protected so that you and only you have access to this personal information.

We recommend that you do not divulge your password to anyone. The Whiteboard (powered by uSamp) will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your The Whiteboard (powered by uSamp) account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Whenever The Whiteboard (powered by uSamp) handles personal information as described above, regardless of where this occurs, The Whiteboard (powered by uSamp) takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Whiteboard (powered by uSamp) cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online — for example on message boards, through email, or in chat areas — that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

Additional information

Questions regarding this statement should be directed to thewhiteboard@surveyhelpcenter.com.

%%headertags%%